Privacy Policy

1. Scope and Applicability

This Privacy Policy applies only to users located in the United States. JobHub Pro does not intentionally offer services to individuals outside the United States.

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Policy.

2. Eligibility

The Platform is intended for use by individuals who are at least 18 years of age, or the age of majority in their jurisdiction, whichever is greater.

JobHub Pro does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

3. Information We Collect

a. Information You Provide Directly

We may collect the following information when you create an account, use the Platform, or participate in document signing:

• Name
• Email address
• Phone number
• Company or business name
• Mailing or business address
• Uploaded documents and files
• Drawn and typed electronic signatures
• Signed agreements and contracts
• Dates and times of document execution

b. Authentication and Technical Information

We may collect:

• Account identifiers
• IP address
• Browser type
• Operating system
• Device information
• Login timestamps

Passwords are handled through secure authentication providers and are not stored in plaintext by JobHub Pro.

c. Audit and Compliance Data

For document signing and verification purposes, we collect audit trail data, including:

• Signature timestamps
• IP addresses
• Document version identifiers
• User account identifiers

4. Payment Information

JobHub Pro does not store payment card numbers or bank account information.

All payment processing, including subscriptions and transaction handling, is performed by third-party payment processors such as Stripe. JobHub Pro receives limited transaction metadata necessary to operate the Platform but does not store sensitive financial credentials.

5. How We Use Information

We use collected information to:

• Provide and operate the Platform
• Authenticate users
• Facilitate document exchange and electronic signatures
• Maintain audit trails for signed documents
• Process subscriptions and billing
• Provide customer support
• Comply with legal and regulatory obligations
• Improve platform reliability and security
• Measure the effectiveness of our advertising campaigns (via Google Ads conversion tracking)
• Understand how visitors navigate our public marketing pages (via Google Analytics)

We do not sell personal information. Analytics and advertising measurement data collected on our public marketing pages is used solely to evaluate and optimize our advertising spend and is not used to build individual user profiles for sale to third parties.

6. Cookies and Tracking Technologies

a. Essential Cookies

We use essential cookies and browser storage (localStorage, sessionStorage) necessary for the operation and security of the Platform, including user authentication state and session management provided by Firebase Authentication.

b. Analytics and Advertising Cookies

Our public marketing pages (including jobhubpro.io, the pricing page, and the signup flow) use Google Analytics 4 and Google Ads tracking technologies provided by Google LLC. These technologies:

• Set cookies and collect data including IP address, browser type, device information, pages visited, and time spent on pages
• Track whether visitors who clicked our ads subsequently completed actions such as signing up or purchasing a subscription (conversion tracking)
• Allow Google to optimize ad delivery based on aggregated user behavior patterns
• May enable Google to show JobHub ads to past visitors on other websites (remarketing)

This tracking is applied only on public marketing pages, not within the authenticated contractor or client portal application.

Google's collection and use of data through these technologies is governed by Google's Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or manage Google ad personalization at adssettings.google.com.

c. Payment Provider

Stripe, our payment processor, may set cookies or collect device fingerprinting data as part of payment fraud prevention. This is governed by Stripe's Privacy Policy.

7. Data Sharing and Disclosure

We do not sell personal information.

We may share information with:

• Infrastructure and platform providers, including Firebase/Google Cloud for hosting, authentication, and database services
• Payment processors, including Stripe for subscription billing and payment handling
• Analytics and advertising providers, including Google LLC via Google Analytics and Google Ads for conversion tracking and marketing measurement on our public pages
• Email delivery services for transactional communications
• Other Users, when contractors and clients share documents within a project by design
• Legal authorities, when required by law or to protect rights, safety, and security

All service providers are contractually required to protect user data and use it only for authorized purposes.

8. Data Retention

User data, including signed documents and audit trails, is retained as long as the associated project remains active or archived on the Platform.

At this time, JobHub Pro does not automatically delete user data upon subscription cancellation. Retention periods may evolve as legal and operational requirements develop.

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards, including:

• Encryption in transit (HTTPS)
• Encryption at rest via cloud infrastructure providers
• Role-based access controls
• Least-privilege access principles

No system can guarantee absolute security, but we take data protection seriously.

10. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access personal information we hold about you
• Correct inaccurate information
• Request a copy of your data
• Opt out of marketing communications

Requests can be submitted via email at support@jobhubpro.io.

11. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to request disclosure of collected data categories and purposes.

JobHub Pro does not sell personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by a revised effective date. Continued use of the Platform constitutes acceptance of the updated Policy.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, contact:

Dextera Software LLC
DBA JobHub Pro

Blacksburg, Virginia

Email: support@jobhubpro.io